RingCentral Solo Acceptable Use Policy

Last updated: April 30, 2024

Use of RingCentral Solo is subject to and conditioned upon compliance with the following RingCentral Solo Acceptable Use Policy (“RingSolo AUP”). All other RingCentral services are subject to the RingCentral Acceptable Use Policy

The Services (including any device, system, network, or account used in connection with the Services, or the RingCentral Network) may not be used in any of the following ways.

  • Illegal activity. The Services may not be used to violate any law or regulation or in the furtherance of any illegal activity. 

  • Exploitation of or otherwise harming minors. Examples of exploiting or harming minors may include exposing minors inappropriate content or asking for personally identifiable information without parental consent (regardless of the reason), etc.

  • Malicious conduct. You may not transmit any material that contains viruses, time or logic bombs, Trojan horses, worms, malware, spyware, or any other programs that may be harmful or dangerous. 

  • Objectionable activity. Use of the Services in an indecent, offensive, threatening, harassing, defamatory, libelous, fraudulent, malicious, disruptive, tortious, or other objectionable manner, including making calls or sending messages that contain phishing or spam content, is strictly prohibited.

  • Misrepresenting origin and/or identity. Misleading recipients as to Your identity is strictly prohibited. This includes, but is not limited to creating a false caller ID (e.g., ID spoofing), forging addresses or headers, or fraudulently undertaking other technical measures to misrepresent the origin or identity of the sender.

  • Excessive or unauthorized use. Use of any device, system, network, account, plan, or the Services in an unauthorized manner or in excess of reasonable business use is prohibited (e.g. interfere, inhibit, compromise, or otherwise harm the Services or the RingCentral Network (regardless of intent or knowledge)).

  • Infringing others’ rights. You may not infringe, misappropriate, or otherwise violate RingCentral’s or anyone’s rights (including intellectual property, privacy, personality, publicity, or otherwise); or display or use RingCentral’s marks without consent or in violation of RingCentral policies.

  • Circumvention of compliance or security. Take advantage of, bypass, exploit, defeat, disable, or otherwise circumvent limitations of the Services, security mechanisms, or compliance with this RingSolo AUP or any law.

  • Illegal Interception. You may not use the Services to, or in conjunction with other instruments or services, illegally intercept, capture, sniff, monitor, modify, emulate, decrypt, or redirect any communication or data for any purpose.

  • HIGH RISK USE. The Services may not be available in the event of a loss of power or internet connectivity, or network congestion. The Services are not designed, intended, or recommended for use in any situation where, in the normal course of use, service disruption could result in personal injury or death (“high-risk use”). High-risk use is prohibited except to the extent you have fail-safe alternatives in place at all times.

  • Harvesting of  information; spam; bulk messages. You may not, without consent, harvest or collect information about third parties or End Users, or send bulk communications. 

  • Resale. You may not sell, resell, sublicense, assign, license, or sublicense the Service or any component thereof or use or offer the same on a service-bureau or time-sharing basis.


RingCentral may act immediately and without notice to suspend or terminate the Services if, in RingCentral’s sole determination, Your or an End User’s use of the Services violates the terms of this Acceptable Use Policy.